15. Document Delivery

A service for UP and non-UP library users that processes articles and book chapter requests from journals, books, e-resources and other materials available in UP Diliman Libraries. These documents are scanned and can be picked up in person or sent electronically via email.

Office or Division:University Library
Classification:Highly Technical
Type of Transaction:Government to Citizen, Government to Government
Who may avail:Non-UP Users, UP Students, and UP Employees
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Request Letter (1 copy)Requesting Party
2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty MembersOffice of the University Registrar
Human Resources Development Office
CLIENT STEPSAGENCY ACTIONFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Send the request via email at libraryinfo.updiliman@up.edu.ph with the following details of books (title, author, edition, publication year, page numbers) or the following details for periodicals (article title, article authors, periodical title, periodical issue number, year of issue, page numbers)1. Check Web OPAC and databases for availability of requested material 3 DaysLibrarian
Information Services and Instruction Section, Main Library
 1.1. Send confirmation of availability of material and confirm with the client to proceed with transaction 30 Minutes 
2. Confirm to proceed with transaction2. Send transaction fees assessment 30 Minutes 
3. Deposit transaction fees to UPD Revolving Fund at any Land Bank of the Philippines branch3. Process payment 7 DaysDesignated Collection Officer
Main Library
4. Send machine-validated Deposit Slip at libraryinfo.updiliman@up.edu.ph4. Process material for document delivery 7 DaysLibrarian
Information Services and Instruction Section, Main Library
5. Receive the requested library material5. Send material to client via email or courier   
TOTAL:17 Days,
1 Hour

Document Delivery via Email

ClassificationResearch FeeDocument Delivery
StudentsNONENONE
UP Employees (Faculty, REPS, Administrative)NONENONE
UP AlumniPHP 50PHP 5 / Page
Government ResearchersPHP 50PHP 5 / Page
Non-UP LocalPHP 50PHP 5 / Page
Non-UP InternationalUSD 10USD 1 / Page