Settlement of obligations or fees resulting from loss of library books.
| Office or Division: | University Library |
| Classification: | Complex |
| Type of Transaction: | Government to Citizen, Government to Government |
| Who may avail: | UP Students and UP Employees |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. Formal Declaration of Lost Book/s (1 original signed copy) | Requesting Party |
| 2. Valid ID, Temporary Library Card for Students (if they yet to be issued the ID), or Copy of Appointment Documents for Faculty Members | Office of the University Registrar Main Library or College / Unit Libraries Human Resources Development Office |
| CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Present Formal Declaration of Lost Book/s and ID | 1. Receive Formal Declaration of Lost Book/s and ID and verify information at Integrated Library System | NONE | 5 Minutes | Librarian Circulation Section, Main Library and College / Unit Libraries |
| 1.1. Retrieve book card and inventory card | NONE | 10 Minutes | ||
| 1.2. Compute cost of fine | NONE | 10 Minutes | ||
| 2. Pay fines | 2. Receive payment and issue Official Receipt | Current Market Price of Book/s plus 50% of the Current Market Price of Book/s | 3 Minutes | Designated Collection Officer Main Library and College / Unit Libraries |
| 3. Present Official Receipt to concerned section | 3. Indicate in the book card and inventory card new book status (declared loss & paid) and OR number | NONE | 5 Minutes | Librarian Circulation Section, Main Library and College / Unit Libraries |
| 4. Receive ID, OR and verify clearance at Integrated Library System and CRS Accounts | 4. Clear student or employee from Delinquent Database and from CRS accountability module | NONE | 10 Minutes | |
| 4.1. Report new book status to the Cataloging and Metadata Section | NONE | 5 Minutes | ||
| 4.2. Change status at Integrated Library System and at Union Shelf List | NONE | 7 Minutes | Librarian Cataloging and Metadata Section, Main Library | |
| TOTAL: | 55 Minutes |