Welcome to Ask-a-Librarian, a place on the Web wherein you can get help from our Reference Librarians through instant messaging, chat and webform, 24/7 access. 

Chat live and ask your question
We are online from Monday to Saturday
8:00 AM – 12:00 MN during regular semesters
8:00 AM – 5:00 PM during the Midyear Term

Facebook Chat

Reference service provided over the internet by the Main Library. Students and faculty log in with their Facebook account and they can ask for assistance from the reference librarians during service hours. You can enter Facebook Chat by clicking the message button below.

If you don’t have a Facebook account then you may also reach us through more traditional means like web form, email and telephone.

Web Form



(+632) 8-981-8500 local 2861

Terms of Service

By contacting the UP Diliman University Library through the abovementioned, you agree to adhere to our Reference Correspondence Policy.

Moreover, in compliance with the UP Diliman Privacy Policy, all personal information received through the abovementioned media shall only be use for coordination and records purposes of the UP Diliman University Library. In no event will any of the information provided will be forwarded to other persons or entities. A detailed statement on how the UP Diliman University Library uses your data is provided in the Reference Privacy Notice.