Security Advisory: Beware of Emails from Spoofed UP Mail Accounts

To UP Mail Users:

Please be warned of an email spoofing modus targeting UP Mail users. Please see the example below:

From: Juan dela Cruz
Date: Fri, Nov 9, 2018 at 7:28 AM
Subject: Re: Our Topic

The “From” field of this spoofed email will look like a UP Mail address, designed to trick the user into thinking that the email is coming from a legitimate source. The email’s contents may vary, but the end goal would be to compromise your account.

If you have received a similar email, please verify with the supposed sender via other channels (phone call, sms, or in person). We strongly advise that you DO NOT reply, DO NOT click any of the links found in the email, DO NOT open or download attachments, and DO NOT forward the email. If it is proven to come from a spoofed email address, simply DELETE the email as soon as possible.

Please take note that all necessary steps were implemented to make our email system secure.

Should you need further information with regards to security, kindly contact the ITDC Helpdesk at (02) 376-3100 and (02) 376-3101 or send an email to

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